We will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery.
Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included full address details so we can notify you in the event of a delivery problem.
Bespoke and customised items (3-5) weeks delivery
Standard delivery (3-5) days £5.55
Europe Standard delivery £18.00
Worldwide Standard delivery £25.00
PLEASE BE AWARE YOU WILL BE LIABLE TO PAY CUSTOMS AND HANDLING FEE WHEN THE GOODS REACH YOUR COUNTRY.
Cancellations
We endeavour to provide the best customer service possible. Should a problem arise, we will make every effort to resolve the issue. However, should the problem be unsolvable, or you prefer to amend or cancel your order, please contact us info@lolastarr.co.uk
If you decide to cancel an order after the products have been dispatched and commenced their carriage to you by carrier or post, we will not refund the shipping fee. We advise you check the status of the order before you request cancellation. Any charges will be communicated to you before we confirm the cancellation.
